CHANGE MESSAGE CHECKLIST

Before you communicate the change, make sure you can answer:

1. What is changing?
- State it in plain language.

2. Why is it changing?
- Connect the change to a real business, safety, quality, or people reason.

3. What is not changing?
- Name the anchors that will stay steady.

4. What does this mean for the team?
- Be specific about expectations, timing, and impact.

5. What does success look like?
- Describe the standard people should aim for after the change lands.

6. Who owns what next?
- Assign clear owners for the first actions.

7. When will we check back?
- Give the team the next review point so the message does not disappear.

8. Where can people raise concerns?
- Make the path visible before resistance goes quiet.

If the team cannot repeat the message back clearly, the change is not ready yet.