5AM Shift - Coaching Conversation Log Person: Date: Situation observed: Observation What did you see or hear? Keep this factual. Impact Why did it matter to safety, quality, delivery, cost, morale, or trust? Expectation What standard or behavior needs to be met next time? Commitment What will the person do next? Leader support What will you provide, remove, or clarify? Follow-up date: Evidence to check: Close the loop after follow-up. Feedback becomes development when behavior changes.